12/30/2023 0 Comments Choosy returnsAll orders must clear customs offices before they are shipped to the final destination. The recipient of the shipment is always responsible for such import fees. Please keep in mind that items shipped outside of the US are subject to taxes, duties and fees set forth by the destination country. All orders can be tracked via the tracking number provided on the email Shipping Confirmation from The Choosy Chick.Īll in-stock orders will ship via USPS First Class or DHL Express within 2-3 business days. We will ship you the replacement product free of charge once the damaged product has been returned.Īll in-stock orders will ship via USPS First Class and/or Priority Mail within 2-3 business days. Please take a photo of the damaged package so we can address it properly with the selected carrier. Products damaged during delivery will be replaced at no charge. Products won through a particular promotion or giveaway are not able to be returned. If returned products were ordered via a gift card, we are only able to process the credit amount back to the gift card. Shipping charges are not eligible for refund. A credit in the form of a gift card will then be issued. We will notify you when we have received and processed your return. We require 50% or more of the returned product to be unused. When trying to select the right shade, please contact our team for samples and/or assistance with shade selection to minimize returns on shade dependent products. We do not accept returns of lipstick, trial sizes, sale items and samples. Return Exclusions: NO RETURNS/REFUNDS ON INTERNATIONAL ORDERS. After receiving the RA number, ship your package back to us within 30 days with the RA number clearly posted on the shipping label. If you wish to return something, please notify us via email for a Return Authorization (RA) number. We love our products and want you to be completely satisfied also! In the event that you are unhappy with your purchase, we offer a 21 day return period for store creditfrom the original order date.
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